Creating Client Success

The implementation team at Baker Hill is all about creating client success. Our Implementation Analysts are technical configuration specialists deeply involved in every aspect of our client relationships.

Starting with pre-sales and continuing through implementation and ongoing guidance, our confident and highly competent analysts walk you through building, designing, and testing your Baker Hill solutions.

Pre-Sales

  • Contract structure recommendations
  • Data conversion recommendations

Implementation

  • Build and design phase
  • Technical reviews during build/design phases
  • Solution configurations
  • Recurring data integration
  • Third-party interface configuration/integration
  • User Acceptance Testing
  • Production roll-out

Ongoing

  • Data extractions
  • Data conversions
  • Custom reports and document templates
  • Custom data modifications
  • Custom data maintenance