Mike Horrocks
Vice President - Product management
With more than 20 years of experience in the financial services industry, Mike Horrocks possesses a unique and extensive blend of financial expertise, technology skills, process redesign abilities and reengineering management experience.
Horrocks’ background has enabled him to create go-to-market strategies for new solutions, help clients convert strategies into revenue generating initiatives and forecast market direction. Throughout his career, he has conducted thought leadership seminars as well as implemented a global web project management methodology for Baker Hill.
Currently, Horrocks is the Vice President of Product Management for Baker Hill. Previously, Horrocks served as Baker Hill’s Vice President of Marketing and Director of Client Services. Horrocks also served as an adjunct professor at Indiana University’s Kelley School of Business. Before joining Baker Hill, he held positions within several other organizations, including Profit Technologies, SAIC – Broadway and Seymour, Zions First National Bank and Zions Bancorporation.
As Vice President of Product Management for Baker Hill, Horrocks is a leader in the areas of strategic initiative consulting, execution, analysis and customer lifecycle solutions marketing, with a special focus on the banking and credit union segment. He guides the development of Baker Hill’s solutions to drive increased performance, profitability, and realized market share gains across lending solutions, risk management and analytics. Furthermore, Horrocks is a seasoned speaker at many top-tier industry events and contributes regular thought leadership articles to Baker Hill’s blogs and whitepapers.
Horrocks received his bachelor’s degree in International Finance from Brigham Young University, where he earned the Board of Regents Scholarship. He earned an MBA at Indiana University, where he was also awarded a CIBER International Scholarship and was recognized as a Business Horizon Student Research Grant Recipient. Horrocks is a member of many associations including the Risk Management Association and Bankers Without Borders. In his free time, he enjoys traveling internationally with his wife and five children.
What's the Word?
“Michael is part of a dynamic team at Baker Hill. Exquisite customer service and extremely easy to work with. Anyone who has worked with this organization will agree that Michael and his associates are professional, open to new ideas, and an integral part in the deployment of solutions to reach maximum efficiency. On a personal level, I find Michael to be very easy to talk with and open to discussion of alternative ways to meet desired results.”
– Cathy Dalton, Sr. Vice President at Credit Support Group
“I have had the privilege of partnering with Mike over the past few years on several critical sales training initiatives. Mike has been and continues to be a key contributor by sharing his deep industry and product knowledge. Perhaps more importantly, Mike has built solid relationships with the sales community and is, therefore, a trusted advisor when offering his insight and perspective on topical issues. Mike’s collaborative nature makes him a true team player and I am fortunate to have the opportunity to work with him.”
– Marcy Gray, Education Consultant at Experian
“I’ve had the pleasure of working with Mike on several initiatives over the years, and find the insight he brings to be invaluable. Additionally, Mike’s demeanor is such that working with him achieves high results, while having an enjoyable experience in the process. He’s well regarded by clients and peers, and is one of those rare individuals that can easily talk to industry experts while keeping the subject matter at an easy to digest level.”
– Lloyd Laudorn, Solutions Engineering at Experian
“Over the last several years I had the pleasure of working with Mike, he has a great deal of retail banking knowledge and insight. Mike was a great partner of mine during the conceptualization and launch of Experian's go-to-market Deposits and Retail Banking capabilities development. ”
– John Taylor, Customer Decision Strategy Executive
“The task of rolling out a profitability system to hundreds of lenders at four affiliate banks in four states is enormous. Mike accomplished this while functioning as the liaison between the lenders and management and programmers. He did it all with a smile and a sense of humor that moved that project consistently forward and in record time. Michael was the company asset that, literally, took Zions Bank into a new realm of data management & analysis using two of his greatest skills – keeping an optimistic attitude and helping all levels understand how that profitability system was their own critical tool.”
– Jan Gates, Analyst at Zion Bank
“Michael is a rare executive who exemplifies enterprise, leadership, commitment to learn and grow, and a passion for making meaningful impact with his life. He continues to be a great associate to our international outreach at Kelley, and I am proud to call him our graduate!”
– Charles Dhanaraj, Professor of Strategy and Global Leadership at IMD Business School
“Mike is very creative and always manages to complete whatever commitment he makes. He is ethical and personable; just a down-right nice guy that works hard to deliver what he commits to doing!”
– Nancy Schatz, Vice President at Citizens Business Bank