.svg "logo (1)")
%20(1).svg)
Lending Technology Built for the Credit Union Mission
Baker Hill helps credit unions streamline commercial, small business, and member business lending with a unified platform designed to improve efficiency, accelerate decisions, and strengthen member relationships.
Lending With Purpose and Passion
Help more members, grow member business lending, and create operational efficiency without sacrificing the service your communities depend on.
Trusted by Credit Unions Nationwide
Proven Commercial & Member Business Lending Results
Facilitating Stronger Member Relationships
Credit Unions Are Seeing Real Results
Credit unions across the country are transforming their lending operations with Baker Hill — improving efficiency, accelerating growth, and creating better experiences for members and business borrowers alike.
Scaled growth
“We have always been deeply invested in the success of the local businesses operating in the Rochester community. Entrepreneurial startups, growing small businesses, and large corporations alike count on ESL to move forward and achieve success. Baker Hill has played a key role in helping us provide these businesses with positive experiences in order to meet their goals."
Keith Cleary, Director of Business Banking, ESL Federal Credit Union.
500
%
Business loan portfolio growth
15,000
Local businesses served
2
x
Loan application volume
Loan and Member Growth
“The lender experience has been improved significantly because they’re no longer doing triple data entry. We are able to eliminate over 8 hours per loan because we no longer have to scan documents, send them to a lending assistant, pull credit, and get information into other departments on the back end.”
Maria Karaca, SVP of Member Business Lending, Rally Credit Union
15
%
Commercial Loan Growth
8
Hours Saved Per Loan
72
Hours Faster to Approval
Trusted by credit unions committed to serving members, supporting businesses, and strengthening their communities.
Built With Credit Unions. Guided By Credit Union Leaders.
The best lending technology is shaped by the people who use it every day.
Baker Hill's Credit Union Advisory Council brings together respected leaders from credit unions across the country to help guide our product strategy, share industry insights, and ensure our solutions continue to support the unique needs of member-focused institutions.
From member business lending and commercial growth to operational efficiency and regulatory readiness, council members provide real-world perspectives that help Baker Hill innovate with purpose and stay aligned with the evolving needs of credit unions and their members.
The Advisory Council Helps Shape:
-
Member-first lending experience
-
Commercial and member business lending innovation
-
Digital transformation initiatives
-
Operational efficiency and scalability
-
Risk management and regulatory preparedness
Our Credit Union Advisory Council reflects Baker Hill's long-standing commitment to helping credit unions grow, serve members more effectively, and strengthen the communities they call home.
Maria Karaca, SVP of Member Business Lending, Rally Credit Union
“Baker Hill truly understands the nature of credit union lending and the responsibility we have to the communities we serve. Credit unions operate on relationships, trust and a commitment to helping local businesses succeed. Baker Hill’s lending platform reflects that reality, giving institutions the insights and efficiency needed to serve members while continuing to support economic growth in our communities.”
Maria Karaca, SVP of Member Business Lending, Rally Credit Union
Carol Addy, Chief Revenue Officer, Palmetto Citizens FCU
"We’re always looking for ways to make lending easier, faster and more personalized for our members and business owners. With Baker Hill, we will be able to streamline how our team works.”
Carol Addy, Chief Revenue Officer, Palmetto Citizens FCU
Karen Yee, Chief Lending Officer, Naveo Credit Union
“The traditional commercial underwriting process is cumbersome, which requires gathering financial information and tax returns. Baker Hill gives us the tools to respond quickly, confidently, and with the same sophistication as larger lenders.”
Karen Yee, Chief Lending Officer, Naveo Credit Union
Member Business Lending Is More Than Growth. It's Community Impact.
Every small business loan represents a local entrepreneur, a growing company, new jobs, and stronger communities.
Baker Hill helps credit unions scale member business lending programs with the efficiency, consistency, and visibility needed to serve more businesses without increasing operational complexity.
As lending demand grows, many credit unions find themselves balancing rising workloads, manual processes, and increasing expectations from borrowers. Baker Hill helps remove those barriers so teams can focus on what matters most — serving members and supporting local economic growth.
With Baker Hill, Credit Unions Can:
- Process more member business loans with existing staff.
- Accelerate decision-making and turnaround times.
- Deliver a better borrower experience.
- Improve consistency and compliance.
- Expand commercial and small business lending programs confidently.
- Support sustainable portfolio growth.
Designed Around the Way Credit Unions Serve Members
Technology should support your mission — not force you to change how you operate.
Baker Hill provides the tools credit unions need to modernize lending while preserving the relationship-first approach that members expect.
Serve More Members: Create a streamlined lending experience that reduces friction for borrowers while improving productivity for lending teams.
Strengthen Your Business Lending Program: Support everything from small business loans to complex commercial relationships on a single lending platform.
Increase Operational Efficiency: Replace spreadsheets, manual workflows, and disconnected systems with a unified process that improves visibility and consistency.
Preserve What Makes You Different: Maintain the personalized service and member-first approach that sets credit unions apart while leveraging technology to scale.
One Platform. Multiple Lending Opportunities.
Baker Hill helps credit unions manage the full commercial and member business lending lifecycle from application through approval and portfolio management.
Commercial & Member Business Lending: Support growth with automated workflows, streamlined underwriting, and improved collaboration.
Small Business Lending: Deliver faster decisions and efficient processing for entrepreneurs and small business owners.
Credit Analysis & Underwriting: Improve consistency, reduce manual effort, and strengthen decision-making with integrated financial spreading and analysis tools.
Portfolio Visibility: Gain deeper insights into lending performance and portfolio health with centralized reporting and analytics.
Technology That Advances Your Mission
Credit unions exist to strengthen communities, support local businesses, and improve financial well-being for members.
Your lending technology should help advance that mission.
For decades, Baker Hill has partnered with credit unions committed to helping members thrive, supporting entrepreneurs, and creating lasting community impact. Our platform helps credit unions serve members more efficiently, expand access to business lending, and create capacity for future growth.
The result isn't simply faster lending. It's greater capacity to fulfill your mission.
Built for Credit Unions. Proven by Credit Unions.
See how Baker Hill helps credit unions grow member business lending, improve operational efficiency, and create better experiences for members.