Bank2Business increases revenues and lowers small business credit origination expenses by reducing the time required to make a credit decision as well as the manual effort required to assemble and document the decision. Electronically integrating Bank2Business with other systems extends these benefits. Integration eliminates duplicate data entry that can slow down the process or cause errors that require additional corrective efforts.

There are a number of defined methods that allow you to integrate Bank2Business into your process, and Baker Hill can assist you in evaluating and implementing a cost-effective solution for your institution. This document provides an overview of how Bank2Business works in conjunction with other electronic systems to offer you an integrated, end-to-end solution for small business loan origination.

Integration with Bank2Business can be categorized as front-end, process, or back-end integration. Some of the integration is customized, where a Baker Hill professional will evaluate and quote a solution based on your specific requirements and then employ a tool that will complete the integration utilizing pre-defined “hooks”. In many instances, much of the integration work has already been developed and may or may not require associated licensing and professional service fees.

Front-End Integration
Front-end integration is defined as the ability to bring previously captured information from an outside source directly into Bank2Business to initiate a new application. Many banks list time wasted correcting data entry errors and re-keying information into multiple systems as one of the obstacles in getting loan applications processed efficiently at their institutions. Bank2Business provides tools that eliminate these repetitive processes and allow data captured from other sources to seamlessly pre-populate the corresponding fields within Bank2Business. By allowing the data that is captured in other software or systems to pre-populate a Bank2Business application, duplicate data entry is avoided, saving time in the process. This frees up lenders and underwriters to concentrate less on correcting errors and more on profitable tasks.

The source of the application can be from anywhere – a client-server sales or credit management program (like Baker Hill’s OnePoint), a client-server call center program, a loan application on your website, or your core accounting program. Bank2Business will recognize the data source and map it to the application based on your institution’s process.

OnePoint users can capture the full client profile within OnePoint and then seamlessly transfer data to Bank2Business for loan application processing via the Doc Prep screen in OnePoint. Principal and business information, as well as financial data is mapped into Bank2Business. This interface is currently in production and requires no associated licensing fees. Baker Hill professional services may be utilized to assist with the setup and deployment of this functionality.

For other client-server applications, as well as core accounting systems, a custom developed client look up can send Bank2Business a pre-defined file to pre-populate the loan application. Bank2Business has a pre-defined application program interface (API) that allows external data to be securely imported. For integrating data from a loan application hosted on a website, an API is used to accept and forward this data. There is not a license fee for the use of the API in either instance, however, custom code development would be required for integration.

Process Integration
Process integration is defined as the ability to bring previously captured information into Bank2Business after an application is already in progress within Bank2Business. There inevitably will be data or documents that are critical to the credit analysis process that will surface after an application has been created and Bank2Business allows any electronic documentation that is needed to be included in the process, regardless of the stage of the application.

The Attachments functionality is an example of process integration within Bank2Business. Clients use this feature to attach any from a wide range of documents, from credit memos and committee sheets to tax returns and personal financial statements. And if an applicant’s relationship history/experience file needs to be evaluated during the application process, simply attach it to the request.

Text can also be copied from other documents and pasted into the Comments section of the Bank2Business application. The Comments section will time stamp each comment with a date and time, and will list the user who input the comments. By allowing users to add the documents and comments that are relevant to the application process, Bank2Business provides the tools to ensure that each processed application includes all of the data necessary for your staff to make informed decisions.

Back-End Integration
Back-end integration is defined as the ability to move Bank2Business application data to other systems after the application process has already been completed. Currently in Bank2Business, users with the appropriate rights can export data for reporting and portfolio management, document preparation with Harland’s LaserPro^® Lending and other needs, such as the use of other document preparation systems and boarding information to a core accounting system.

Reporting and Portfolio Management
Bank2Business clients can download and store locally all of their completed application data via the Performance Database. This allows for a client-controlled archive of the historical data, as well as performance reporting. The Bank2Business Performance Database, an Access 2000 table, is an appended database that is made available for download on a weekly basis. The Performance Database can be downloaded and stored locally or on your network, and contains a user-friendly interface created by Baker Hill that allows you to view your data in a more organized layout.

Data from completed applications is included in the Performance Database, and can be used with the provided interface or the Access 2000 tables to organize your data for ad-hoc reporting purposes. The local database gives you an archive of your application data. While there is not a fee associated with standard reporting functionality, Baker Hill does offer an extended reporting package that offers a series of “best practices” reports for an additional fee.

LaserPro Doc Prep Interface
Integration with an industry leader like Harland supports Baker Hill’s commitment to making Bank2Business an end-to-end solution. The LaserPro Doc Prep Interface for Bank2Business is used solely between Bank2Business and Harland’s LaserPro Lending. This interface, which supports LaserPro Lending Windows 5.x, allows you to download a data file that can then be imported into Harland’s LaserPro. Once imported, the data file will populate the corresponding data fields within LaserPro, creating time-savings and minimizing data entry errors for your document preparation staff. A PDF file is also created summarizing the downloaded data for each application. There is a service fee associated with the LaserPro Doc Prep Interface, and Baker Hill professional services may be utilized to assist with the setup and deployment.