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Small business and consumer lending portfolios remain critical components to the growth
strategy of many financial institutions. Client retention and acquisition become a top priority as
competitors court these historically loyal clients with innovative products and approaches to
delivery. A competitive battle has emerged forcing institutions to examine how they can better
serve the needs of today’s small business owner and meet the rising demands of consumer expectations.
Understanding how to grow your lending portfolios through streamlining and automating processes is
crucial to stay ahead of competition.
How does an institution deliver on its promise of exceptional personal service while effectively
addressing the impact of impersonal delivery channels, long distances between borrowers and lenders,
and a highly automated competitor on every corner?
The Benchmark Reports deliver an in-depth look at today’s lending environment and best practices.
Now in its fifth year and fourth year respectively, the Small business lending and Consumer lending benchmark editions continue to address the challenges financial institutions are facing in the small business and consumer lending markets. Questions still remain about whether or not automating the origination process offers enough lift to justify the cost, whether all credit requests regardless of size should adhere to the same underwriting process, or which demographic of small business owners institutions should be targeting. These reports address your need for more detailed information, tangible performance metrics, and peer comparisons.
By incorporating data from Experian’s Business Owner Link and National Business Database, this year’s
reports deliver even more in-depth information and best practices. You can compare the performance
of your institution’s small business or consumer portfolio — underwriter productivity, credit quality,
product definition and other management targets — against institutions of similar focus. They are
essential resources to determine if you have a high performing lending process and to determine where
adjustments might be made to enhance your position in the market.
Each report presents comparable small business or consumer statistics and analysis, based on survey results of Baker Hill clients. Using results included in the report, you will have the ability to compare the performance of your financial institution’s lending portfolio -- underwriter productivity, credit quality, product definition and other management targets -- against financial institutions of similar focus. Special attention is given to performance metrics related to overall efficiency and credit quality in the origination process and the loan portfolio – whether small business or consumer.
Delivered electronically, Small business edition, including Baker Hill best practices, is offered for $600.
The Consumer edition is offered for $400. Both reports are offered for $750.
For more information please contact your relationship manager or call (800) 821-8664.
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